Day-to-day care of the systems your business runs on: Microsoft 365 administration, cloud environment upkeep, patching, backups, and helpdesk support for your team during business hours.
We already operate this way for clients like Bridge of Hope Ethiopia, whose Microsoft environment we manage end to end.
What's included
Microsoft 365 administration and user management
Cloud environment monitoring and maintenance
Patching and update management
Backup management and recovery testing
Helpdesk support during business hours
License management and renewal handling
When to call us
Nobody in-house owns IT and small problems linger for weeks
You have Microsoft 365 but licenses, access, and security are unmanaged
Backups exist in theory but have never been tested
You want predictable monthly IT costs instead of emergency call-outs